Recently several DISH customers have reported that people claiming to be representatives of DISH have contacted them in an attempt to collect money for special promotions or upgrades. We have discovered that these callers are often asking for credit card numbers or requesting payments via Western Union or Green Dot.
This message is to remind you that DISH will never call you asking for this or any other personal information or information related to your DISH account. If you receive a call requesting a payment in exchange for a promotion or upgrade, we encourage you to disconnect the call and contact DISH directly at 800-333-DISH (800-333-3474).
As a reminder, the forms of payment that DISH accepts are: Credit card, Debit card, Electronic funds transfer or Check by mail, Cash through any retail store that offers: MoneyGram Express Payments, IPP (In Person Payments), PreCash, CheckFreePay, ACE Cash Express or Western Union Prepaid Services*
*If you make a payment through Western Union, you will receive a 10-digit Money Transfer Control Number (MTCN). DISH will never ask for this number.